Venues, Retail & Events

Connected venues: guests, screens, gates and guards in one system the operator can actually run.

IoT for restaurants, cafés, malls and events: social WiFi that captures a verified audience, cloud-scheduled screens, RFID entry with turnstiles, and guard tracking with camera feeds in one control room view.

Where the gap usually is

Venues already have the hardware moments: a guest joining WiFi, a screen on a table, a gate at the door, a guard on a shift. What is missing is the layer that turns each into a record the business can act on and report. That layer, and the hardware fleet around it, is what we build and hand over.

Cloud-managed WiFiCaptive portal and OTPSMS gatewayAndroid and TFT displaysRFID and turnstilesIP camerasGuard-tracking app

What we build for Venues, Retail & Events

  • Social WiFi: branded captive portal, OTP-verified sign-up, per-venue audience database, SMS and feedback campaigns
  • Digital signage fleets: tabletop and wall screens scheduled from a cloud planogram with local caching
  • Counted entry: RFID cards, turnstile gates and live entry and exit counts per gate
  • Guard tracking: check-ins and positions on a control room map, alongside camera feeds and radio coordination
  • Per-venue views on one platform, with training and documentation so the operator runs it
  • Event mode: repeatable set-up and tear-down on temporary power and connectivity

One operational system, five stages

The same connected-systems discipline we apply to revenue, applied to plants, stations, fleets and venues: every stage reads from the same data model.

  1. 01

    Capture

    Field I/O, historians, telematics and manual readings land in one data model.

  2. 02

    Monitor

    Live values, status and KPIs at plant, station and unit level.

  3. 03

    Alert

    Rules with duration, quality and cooldown route to the right person.

  4. 04

    Act

    Operators and engineers respond with context, on screen or on mobile.

  5. 05

    Report

    History, comparisons and audit trails for management and compliance.

The four capabilities behind it

SCADA & HMI systems

Supervisory control and operator screens for plants, stations and units: live values, alarms, trends and history in one place operators actually use.

  • Plant → station → unit hierarchy with status, KPIs and drill-down
  • Operator HMI screens designed for the control-room and the phone
  • Alarm management: thresholds, hysteresis, acknowledgement and audit trail
  • Trend, compare and replay for any signal over any window

PLC programming & integration

Controller logic, panel integration and commissioning that connects field I/O to the supervisory layer without vendor lock-in.

  • Ladder / structured-text logic for new lines and retrofits
  • Modbus, OPC UA, MQTT and vendor protocols bridged to one data model
  • Panel integration, I/O mapping and factory / site acceptance testing
  • Safe-state design, interlocks and documented change control

IIoT & remote monitoring dashboards

Sensors and telematics streamed to a secure cloud layer, then rendered as executive dashboards, mobile apps and personal alerts.

  • Device-to-cloud ingestion with buffering for unreliable links
  • Executive KPI dashboards: national, regional, asset and unit views
  • Personal alert rules with duration, quality and cooldown so noise stays low
  • Mobile apps (iOS and Android) for owners, engineers and field teams

OT / IT integration & data historians

Plant data connected to reporting, ERP and analytics through historians and read-only adapters, with the OT network kept isolated.

  • Historian (PI, SQL, time-series) read-only adapters and replication
  • Reporting, ERP and maintenance-system sync on a governed schedule
  • Role-based access, audit logs and data quality flags on every feed
  • Segmented architecture: no direct internet exposure of control networks

Questions we get asked

Is guest WiFi data capture compliant?

It can be. The splash page states what is collected and why, verification is by one-time code, and the audience database is per venue with role-based access. Local consent and retention rules are configured per deployment.

Can one platform cover a chain of venues?

Yes. The social WiFi platform ran 41 hotspot networks across cafés, restaurants, salons, a mall and a festival on one system, with each venue seeing its own audience and campaigns.

Do you replace our existing SCADA or work with it?

Usually we work with it. Most projects integrate an existing SCADA or historian into a modern supervisory and reporting layer, and only replace components that are unsupported or unsafe. Replacement is a scoped decision, not a default.

How do you keep control networks secure when adding remote monitoring?

Control networks stay segmented. We read from historians or edge gateways through read-only adapters, publish to a separate cloud layer, and never expose PLCs or SCADA servers directly to the internet. Access is role-based and logged.

Can operators and executives use the same system?

Yes, with different views. Operators get HMI screens, alarms and trends; executives get regional and asset KPIs, history and personal alerts on mobile. Both read the same data model, so the numbers agree.

Which protocols and platforms do you integrate?

Modbus TCP/RTU, OPC UA, MQTT, common PLC vendor protocols, and historians such as PI and SQL-based time-series stores. Where a protocol is proprietary we work through the vendor's supported interface rather than reverse-engineering it.

Start with a discovery call

Fifteen minutes on what you run today, what is missing above it, and whether a build makes sense. No proposal until we have seen your system.

Also for